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GCX-WFM Valid Test Sample & GCX-WFM Pdf Pass Leader

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Genesys GCX-WFM Pdf Pass Leader | GCX-WFM Brain Exam

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Genesys Cloud CX Workforce Management Certification Sample Questions (Q40-Q45):

NEW QUESTION # 40
An Agent cannot edit a time-off request after it has been created.
Response:

A. True
B. False

Answer: A

NEW QUESTION # 41
Agents that handle the same set of interactions should belong to the same Business Unit.
Response:

A. True
B. False

Answer: A

NEW QUESTION # 42
What is the maximum number of queues supported by Genesys Cloud for a single Management Unit?
Response:

A. 0
B. 1
C. 2
D. 3

Answer: C

NEW QUESTION # 43
Which component in workforce management is used to organize agents and define specific scheduling and adherence rules?
Response:

A. Management Unit
B. Task Manager
C. Schedule Creator
D. Queue Group

Answer: A

NEW QUESTION # 44
In Genesys Cloud workforce management, an activity code must always impact adherence.
Response:

A. False
B. True

Answer: A

NEW QUESTION # 45
......

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